Shipping and Delivery

Where do you deliver?

We deliver across Australia, including New South Wales, Queensland, the Northern Territory, and South Australia. Our Liquor Licence (LIQP770018327) allows us to ship nationally.

How long does delivery take?

Most orders arrive within 2 to 3 business days after dispatch. We use reliable courier services to get your wines to you promptly, and packaging is chosen carefully to protect each bottle during transit.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size. We aim to keep delivery costs fair and transparent.

How will I know when my order has been dispatched?

You will receive a dispatch notification with tracking details once your order is on its way. You can use this to follow your parcel through to delivery.

What happens at the point of delivery?

Our delivery carrier provides photo confirmation upon drop-off. Shortly after your order arrives, you will receive a follow-up email from us asking you to confirm that everything arrived in perfect condition and that you are happy with your wines. Your satisfaction matters to us, and we want to know if anything is not right.

Do you ship to South Australia?

Yes, we do ship to South Australia. We hold the necessary licence to do so. Please note that standard delivery conditions apply.

Are the wines kept at the right temperature during shipping?

Our wines are stored in ideal conditions before dispatch. For the short transit period of 2 to 3 days, we use appropriate packaging to protect quality during delivery. If you have any concerns about a wine upon arrival, please let us know straight away.